Privacy policy
1. Introduction
Welcome to XPRESSC. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://xpressc.com (the "Site") and make a purchase or interact with our services.
Please read this policy carefully. By using the Site, you consent to the practices described herein.
2. Information We Collect
We collect several types of information from and about users of our Site:
Personal Information: This is information that can be used to identify you, such as:
Name
Shipping and Billing Address
Email Address
Phone Number
Payment Information (processed securely by our third-party payment processors; we do not store full credit card details on our servers)
Order Information: Details about the products you purchase, your order history, and return requests.
Technical Information: Automatically collected information about your device and browsing actions, such as:
IP Address
Browser Type and Version
Time Zone and Location
Operating System
Pages You Visit and Links You Click
Cookies and Similar Tracking Technologies (see Section 5)
3. How We Use Your Information
We use the information we collect for the following purposes:
To Fulfill Your Orders: To process your payments, arrange for shipping, and provide you with invoices and/or order confirmations.
To Communicate With You: To respond to your inquiries, provide customer support, and send you important account-related information.
For Marketing (with your consent): To send you information about new products, special offers, and other updates we think you will find valuable. You can opt-out of these communications at any time.
To Improve Our Site: To analyze how customers use the Site, troubleshoot technical problems, and improve our products and services.
To Prevent Fraud: To screen orders for potential risk or fraud.
To Comply with Legal Obligations.
4. Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our business, under strict confidentiality agreements:
Payment Processors: To securely handle payment transactions.
Shipping Carriers: To deliver your orders.
Analytics Providers: To help us understand how our Site is used.
Marketing Platforms: To manage our email communications (if you have subscribed).
Legal Requirements: We may disclose your information where required by law, subpoena, or other legal processes, or to protect our rights, property, or safety, or that of others.
5. Cookies and Tracking Technologies
Our Site uses "Cookies" (small data files stored on your device) to enhance your browsing experience. They help us remember your preferences, understand how our Site is performing, and serve relevant ads.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.
6. Data Security
We implement a variety of security measures to maintain the safety of your personal information. We use industry-standard encryption (SSL) to protect data transmitted between your browser and our Site. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.
7. Your Rights
Depending on your location, you may have rights regarding your personal information, which may include:
The right to access the personal information we hold about you.
The right to correct inaccurate or incomplete information.
The right to request the deletion of your personal information ("the right to be forgotten").
The right to restrict or object to our processing of your personal information.
The right to data portability.
The right to withdraw your consent for marketing communications at any time.
To exercise any of these rights, please contact us using the information in the "Contact Us" section.
8. Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this policy, or as required to comply with our legal obligations, resolve disputes, and enforce our agreements.
9. Children's Privacy
Our Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with information, please contact us.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated version will be indicated by the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.
11. Contact Us
If you have any questions about this Privacy Policy or your personal information, please contact us at:
Email: contact@xpressc.com
Address: 2771 Hartway Street, New Underwood, SD 57761, USA